Welcome to the Neighborhood LTC Pharmacy Resource Center
Learn how to access the Resource Center and find the information you need.
📝 Note: Most articles and training materials in the Neighborhood LTC Pharmacy Resource Center are only available after signing in. If you are not signed in, you may only see a limited number of public articles.
To view the full Resource Center, select Sign in at the top of the page.
👥 Who This Is For
Anyone who works with Neighborhood LTC Pharmacy, including Direct Support Professionals (DSPs), nurses, program directors, care coordinators, administrators, and other members of an individual’s support team.
📘 What You’ll Learn
In this article, you’ll learn:
- What you’ll find in the Resource Center
- How articles are organized
- Where to find forms, training, and pharmacy information
- When to contact Neighborhood LTC Pharmacy directly
📘 What You’ll Learn
In this article, you’ll learn:
- How to access the Resource Center
- How to sign in if prompted
- How to search for articles and resources
- Where to find common forms, training materials, and pharmacy information
Accessing the Resource Center
You can access the Neighborhood LTC Pharmacy Resource Center by visiting:
Neighborhood LTC Pharmacy Client Resource Center
If prompted, sign in using the email address associated with your organization.
💡 Tip: Bookmark the Resource Center so you can quickly return to it whenever you need pharmacy information or forms.
Having Trouble Signing In?
If you’re unable to access the Resource Center, have not received an invitation, or are experiencing sign-in issues, contact our Client Experience team for assistance.
Email: ClientExperience@neighborhoodrx.com
💡 Tip: Include your name, organization, and a brief description of the issue so we can help you more quickly.
Finding Information
The Resource Center includes a search bar at the top of every page.
You can search using keywords such as:
- Medication packaging
- Deliveries
- New patient intake
- Virtual Med Change
- Therap
- After-hours support
You can also browse articles by category if you’re not sure what you’re looking for.
Resource Categories
Resources are organized into categories, including:
- Client FAQs & Resources
- Pharmacy Operations
- Training & Onboarding
- eMAR & Medication Tools
- Training Videos
- Policies, Forms, and General Information
Browse the category that best matches your question, or use the search bar for faster results.
What You’ll Find
The Resource Center includes information such as:
- Step-by-step pharmacy processes
- Required forms
- Training materials
- Medication packaging guidance
- Medication change procedures
- Delivery information
- Frequently asked questions
Articles are reviewed and updated as processes change.
Need Additional Help?
If you cannot find the information you need, or your question is specific to an individual or medication, contact your Neighborhood LTC Pharmacy location.
Important Reminders
- Use the search bar first when looking for a specific topic.
- Follow your organization’s policies and procedures in addition to the guidance provided in Resource Center articles.
- Medication changes require appropriate prescriber orders and authorization.
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If you can’t find the information you’re looking for, contact your Neighborhood LTC Pharmacy location. If you’re having trouble accessing the Resource Center, email ClientExperience@neighborhoodrx.com.