How to Print a MAR or Physician Orders in the Pharmacy Portal

The Pharmacy Portal allows authorized users to request available MAR and physician order reports for a patient or facility.

The report formats available to you may depend on the patient, facility, account access, and pharmacy setup.

👥 Who This Is For

This article is for authorized Pharmacy Portal users who need to request, print, or save a MAR or physician order report.

📘What You’ll Learn

How to choose Patient Reports or Facility Reports, select an available report format, request the report, open it, and print or save a copy when permitted.

Choose Patient Reports or Facility Reports

From the Reports area, choose the option that matches what you need.

Patient Reports

Use Patient Reports when you need a report for one individual.

Select the correct facility, search for the patient, and choose the correct patient from the results.

Facility Reports

Use Facility Reports when you need a report available for the selected facility.

Choose the correct facility before requesting the report.

📝 Note: Available report formats may vary. Only the report options available to that patient or facility will appear in the Portal.

How to Request a MAR or Physician Order Report

Step 1: Open the Reports Area

From the Pharmacy Portal home screen, open Reports.

Choose Patient Reports or Facility Reports.

Step 2: Confirm the Patient or Facility

For Patient Reports, confirm that the correct patient is shown.

For Facility Reports, confirm that the correct facility is selected.

⚠️ Caution: Verify the patient or facility before requesting or printing medication-related information.

Step 3: Choose the Available Report Format

In the MAR, PO and Psychotropic Forms section, open the Select Report list.

Choose the available MAR or physician order report you need.

The available format may differ by patient or facility.

Step 4: Enter the Start Date

Enter the start date requested for the report.

Use the date needed for your organization’s documentation process.

Step 5: Request the Report

Select Request Report.

The Portal will create the report and add it to the Recent Reports area.

Reports are created when requested. The Portal does not schedule or automatically send them.

Open the Requested Report

In Recent Reports, review the available information, which may include:

Report Type
Date Created
Status
View Report

If the status shows Success, select View Report.

Depending on your browser or device settings, the report may open as a PDF in a new tab or window.

If the report shows Failed, review the message shown in the Portal. If the reason is unclear, contact Neighborhood LTC Pharmacy.

H3: Print or Save the Report

After opening the report, use the available browser or PDF viewer options to print the report or save a copy as a PDF.

The exact print or save steps may depend on your browser or device.

Follow your organization’s rules for printing, saving, storing, and sharing medication-related information.

Verify the Report Before Use

Before using a printed or saved report:

Confirm the correct patient or facility.
Confirm the report type.
Confirm the date or reporting period.
Review the medication and order information for accuracy.
Follow your organization’s documentation and record-handling procedures.

If information appears incorrect or incomplete, contact Neighborhood LTC Pharmacy or the appropriate healthcare provider for follow-up.

Do not make a medication change based only on information in a report.

Medication changes require an appropriate prescriber order and any required authorization.

If You Cannot Find the Report You Need

If you do not see the report format you expect:

Confirm that you selected the correct patient or facility.
Review the available report options.
Confirm that your account has the expected access.
Check Recent Reports if the report was already requested.
Contact Neighborhood LTC Pharmacy if the report option is missing or the information is unclear.

For more information about the Reports area and other available report types, see How to Use the Reports Tile in the Pharmacy Portal.

Important Reminders

Choose Patient Reports for an individual and Facility Reports for the selected facility.
Only available report formats will appear in the Portal.
Confirm the correct patient or facility before requesting a report.
Enter the correct start date.
Select Request Report and review Recent Reports for the result.
A successful report can be opened using View Report.
Your browser or device may provide options to print or save the report as a PDF.
Follow your organization’s documentation, privacy, and record-handling procedures.
Do not use a report by itself to make or authorize a medication change.
Contact Neighborhood LTC Pharmacy if a report is missing, fails, or contains information that is unclear.