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How Do I Count Controlled Meds?

Learn how to safely count controlled medications, document the count, and handle discrepancies with tips specific to Dispill packaging.

👥 Who This Is For

Direct Support Professionals (DSPs), nurses, and program directors

📘 What You’ll Learn

How to count and document controlled medications accurately, what to do if something doesn’t add up, and best practices for Dispill packaging

When to Count Controlled Meds

  • At the start and end of every shift
  • Before and after each administration
  • When opening a new card or med pack
  • As part of regular audits or monthly reviews

💡 Tip: Frequent counts help catch discrepancies early and protect both staff and individuals.

How to Count Controlled Meds

  • Always count with another staff member when possible
  • Start with the quantity listed on the packaging or eMAR
  • Count tablets one by one and don’t guess or estimate

For Dispill Packaging:

  • You can flip the pack over as the cups are clear for easy counting
  • Count the pills in each full cup and total what’s remaining
  • Do not open or tamper with the sealed cups

For Cards or Bottles:

  • Manually count all remaining tablets
  • Use the label instructions and last documented count as a reference
  • For liquids, read the level carefully and only estimate only if you’ve been trained to do so

How to Document the Count

  • Record each count in your organization’s Controlled Med Log
  • Include the date, time, quantity, and initials of both staff (if required)
  • Log all doses immediately after administration

📝 Note: Neighborhood LTC Pharmacy recommends using your eMAR system for documenting counts whenever possible. eMARs improve accuracy and accountability compared to paper logs.

What If the Count Doesn’t Match?

⚠️ Caution: Any discrepancy in the count should be reported immediately.

  • Re-count with another staff member
  • Double-check the MAR and recent med passes
  • If you still can’t find the issue, notify your nurse or supervisor
  • Follow your agency’s protocol for reporting and documentation

🚨 Warning: Never adjust a count without reporting it. Missing or incorrect controlled med counts must be investigated and resolved.

Best Practices for Dispill-Controlled Meds

  • Neighborhood LTC Pharmacy recommends including controlled meds in Dispill packs (rather than separate cards) to reduce med errors
  • When controlled substances are packaged with routine meds, all safety and lock requirements still apply
  • Be aware that storage protocols for controlled medications vary by agency and may depend on location, staffing, or individual needs

Important Reminders

  • Never pre-pour or pre-count controlled substances
  • Always keep controlled medications double-locked
  • Count with intention and don't multitask
  • Only dispose of controlled meds following approved destruction protocols

💡 Tip: Ask Neighborhood LTC Pharmacy about med packaging options that support your count and storage process.